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Most business process management (BPM) vendors have integrated their products with business intelligence (BI) for analyzing historical process data; but BPM products should also integrate with BI to support decision-intensive business processes like order management, credit risk management, and sales opportunity management. The problem is that BPM vendors are not currently thinking about BI in this context. They are thinking about automating decision-intensive processes, but current performance ... (more)
- link to Business Process Management (BPM) Meets BI And Performance Management (xPM) Head On -
Last update: 08/04/2005